Disclaimer: THIS IS NOT A PAID ARTICLE. This is purely my opinion. I sincerely hope you don’t spam the comments section for this. This is completely based on my experience using Globe’s services. Also, all images shown here are from Globe’s website or sites that talk about Globe.
One thing I’d like to say before starting this list: I use Globe’s services daily. My personal line is through Globe. I got a Globe Tattoo LTE Mobile WiFi for cases when I don’t want to burn through my monthly data allocation on-the-go. I also got a Globe Prepaid Home WiFi for the house since we are not able to get fiber broadband internet yet. Despite all that, I still think that Globe sucks right now. You want to know why? Here are 5 REASONS why Globe SUCKS RIGHT NOW.
Data Caps on ALL Globe At Home PLANS!!!
We are in 2017. We are in a time when watching TV shows and movies through Netflix is commonplace. Social media is prevalent in the Philippines. (We’re #1 in terms of social media usage in the WORLD. Think about that.) It REALLY REALLY boggles my mind as to why Globe decided to put data caps on ALL their internet plans. (They actually started last 2015.)
I understand putting data caps on WIRELESS/mobile internet because of the complications of handling such traffic in one cell tower. BUT WIRED BROADBAND? SERIOUSLY?
FUN FACT: I can consume 1GB in LESS THAN 12 HOURS! That’s 2GB for a day, 60GB in one month! Usually, that’s for 3-5 YouTube videos, Instagram, Facebook, and blog stuff. This usage doesn’t include the occasional app or software updates which take more data!
I know that it costs A LOT to build out infrastructure in order to provide internet to more and more places. If that was the case, then why push through with rolling out fiber internet? Look at PLDT Home Fibr! They’re able to provide fiber internet without data caps? So why can’t you, Globe? Hmmph.
Some of Their Mobile Data Caps are STILL NOT ENOUGH!
Yeah yeah. You think that I’m just whining here. But Globe sucks right now because some of their mobile data caps are really small!
For instance, their GoSURF 299 only has 1.5GB for 30 days! I think these are small for 2017. We are increasingly looking at more photos and videos on the internet. The screens on our phones, tablets, and laptops get better and better everytime. 1.5GB simply IS NOT enough for that anymore. I know that YouTube automatically sets the quality based on your cellular connection but what’s stopping people from watching more? The data cap. Yeah.
I’m not suggesting to remove data caps on mobile internet. I just want a higher data cap. These data allocation figures simply aren’t enough in 2017.
Voice Calls SUCK!
I’m increasingly hearing more and more complaints from my Dad about how his phone calls are getting worse compared to before. As we’re increasingly becoming more reliant with mobile internet (especially LTE), 3G voice calls actually take a hit. This is actually a minor complaint but a really vital one for businesses. Not all businesses actually run through the internet. They would much rather get basic cell phones than get smartphones.
This could be solved if Globe implements Voice over LTE (or VoLTE) sooner rather than later. The inherent problem with LTE is that it’s just using the Internet Protocol (IP) unlike 3G. When you get a voice call, your phone currently falls back to 3G. With VoLTE, you can get those voice calls through LTE now since the network is the one converting those voice call signals to Internet Protocol packets.
The GServices App
The GServices app used to be my favorite thing about Globe. Right now, it’s a mess. Until now I tend to wonder why I can’t view my INTERNET USAGE when I switched to their new plan. It’s INSANE that Globe didn’t update this app to support that! Again, this may feel like I’m nitpicking. I just want their app to be the best that it can be. It shouldn’t be that hard, should it?
Inconsistency with Share-A-Load
This one also feels like a nitpick. Share-A-Load for the most part works fine. I just have minor issues as to when you get charged. At one point, I didn’t get charged for Share-A-Load transactions from the 5th to my cut-off date. Other times, I do. I hope they fix this soon.
Those are my 5 reasons why Globe sucks right now. I know some of them are nitpicks but they REALLY get annoying as time passes by. Do you know of other problems that you encountered that I may have missed? Sound off in the comments section below!
To anyone from Globe reading, I am just simply ranting about things that make me think that way. I just wanted to get my point across. Thanks!